General Terms and Conditions

These General Terms and Conditions apply to contracts for services provided by MX-Verwaltungs und Vertriebs GmbH.

Last updated: June 2026

Section 1: Scope

These General Terms and Conditions (GTC) apply to all contracts for deliveries and services between MX-Verwaltungs und Vertriebs GmbH (hereinafter the contractor) and the client. Deviating terms of the client are not recognised unless the contractor expressly agrees to their validity in writing.

Section 2: Offer and conclusion of contract

Offers made by the contractor are without obligation. A contract is only concluded upon written order confirmation or upon commencement of the work. Enquiries submitted via the contact form are non-binding and do not constitute a contract.

Section 3: Scope of services and performance

The scope of services is set out in the order confirmation. The contractor carries out the work in a proper and professional manner in accordance with the generally accepted rules of the trade. The client provides any necessary cooperation (e.g. access to the area, a suitable substrate) in good time.

Section 4: Prices and payment

The prices stated in the order confirmation apply, plus statutory value added tax. Unless otherwise agreed, invoices are due for payment without deduction within 14 days of the invoice date.

Section 5: Dates and deadlines

Dates and deadlines are only binding if they have been expressly agreed as such. Where delays are caused by the weather or by the client, the performance periods are extended by a reasonable period.

Section 6: Warranty

The statutory warranty rights apply. Obvious defects must be notified in writing without undue delay after acceptance. Where a notice of defect is justified, the contractor remedies the defect at its discretion, either by rectification or by carrying out the work again.

Section 7: Liability

The contractor is liable without limitation for damage arising from injury to life, limb or health as well as in cases of intent and gross negligence. In cases of simple negligence, the contractor is only liable for the breach of a material contractual obligation, and such liability is limited to the foreseeable damage typical of this type of contract.

Section 8: Consumer dispute resolution

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).

Section 9: Final provisions

The law of the Federal Republic of Germany applies. The place of jurisdiction is, where legally permissible, Berlin. Should individual provisions of these GTC be or become invalid, this shall not affect the validity of the remaining provisions.